Lots of users who start using their first hosting account, or switch companies, frequently have enquiries in regard to how certain procedures are performed or run into predicaments when setting up different things such as e-mails, website settings, etc. That is why, many hosting companies have prepared documentation with common questions and issues so as to help their clients obtain info swiftly and easily. Consequently, the customer support team can concentrate on actual problems that particular customers may be experiencing, since the solution for the smaller things will already be available on the World Wide Web and clients can fix them without having to contact the technical support team. Having exhaustive documentation is very important, particularly for new clients without any prior experience at all, since the hosting service involves multiple features and many people can get perplexed about what action to take. A good knowledge base can both help you execute the procedures that you wish and discover how the hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting that we offer come with an extensive knowledge base where you can find everything you may ever need to know in regards to your hosting account. Whether you are intending to set up a brand-new database, to forward a domain by means of an .htaccess configuration file or to set up an email account on your personal computer or hand-held device, you can simply read our step-by-step help articles and all the info that you require will be there. When you open a certain section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the features that you can access through it. In case you’d like to see the entire archive of articles and get acquainted with all the functions that Hepsia is offering, or only to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to cover any predicament that you might possibly confront, but if you don’t find the info that you require, you can always get in touch with us, as our help desk support team representatives are at your service night and day.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature exhaustive online documentation where you will see information on all the functions that our in-house developed Hepsia Control Panel comes with, in addition to solutions to different questions and difficulties that you could face. All configuration guides contain comprehensive descriptions, so you won’t have to worry about missing something in case you are aiming to export a database, for instance. The troubleshooting articles encompass a range of tenable causes of specific issues and the solution for each one of them, so in case you are not able to send email messages even though you have the right SMTP settings, for instance, you can swiftly see what the reason for this may be and rectify the issue with two or three clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find relevant articles in every single section. In case you prefer to browse all help articles, click on the Help link, which is located in the top right-hand side of the screen.