A live chat is a real-time way of communication between a website hosting supplier's support crew and its customers. It's a very efficient way to receive some information about the web hosting services or get some issue resolved because you are talking with a live representative. The benefits of using a live chat service rather than calling or opening a ticket are the low chance of errors when you exchange data such as usernames or domain names, the quicker response time since the communication is real-time plus the fact that you do not have to stay on the chat all the time - you are able to do something else entirely while the representative examines the issue involved. Also, you'll be able to join a live chat room from any kind of computer that's connected to the Internet, avoiding the telephone fees that you will need to pay if you are calling to a different country.

Live Chat Support in Cloud Website Hosting

In addition to the telephone and ticket support, we provide live chat support as well. You'll be able to get in touch with us every single day, which includes holidays and weekends, and we will give you more details about the Linux cloud website hosting that we offer in case you are not among our customers yet, or about general and billing questions when you already have a user profile. Though for strictly technical issues you will have to open a ticket to the technical support team, as such issues will need extra time to be dealt with, you can still contact us on our live chat for some technical details. For example, we can help you set up an e-mail address in your email client or troubleshoot various problems, saving you a long time. Even when our phone lines are already off for the day, you will be able to speak with a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every single day, even on holidays and weekends. It is the best way to find out more about our Linux semi-dedicated hosting in case you don't have an account yet or to have an issue resolved if you are a client and our customer care representatives will help you promptly no matter what time of the day you join our chat. In case you're hestitating which plan is more suitable for your websites, in case you need a piece of advice whether you should acquire a specific upgrade and how to order it or when you've got troubles installing an email account on your machine, you are able to get in touch with us and we will provide you with the required details straight away. The live chat is available even after our telephone lines go off for the day, so if you have an account here, you can be certain that you'll always get quick help with any kind of question or issue that shows up.