There are plenty of cloud website hosting companies on the market today, yet many of them are resellers who have restricted resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company by phone. The level of support that you'll get via this particular channel of communication may vary depending on the supplier - some offer experienced phone support, many others offer general and customer support only since some matters are more time-consuming and it's easier to be resolved with a trouble ticket, especially when the situation has to be escalated. Nonetheless, it is good to find that you can get in touch with your web hosting provider because there are countless small-scale problems which can be resolved without difficulty and timely through a phone call, not mentioning that you're able to get more details about the services even before you become a client.

Phone Support in Cloud Website Hosting

If you decide to take advantage of one of our Linux cloud website hosting, you will be able to speak with our customer support crew via phone for 14 hours every day. We will help you select the proper plan for your websites because we realize that it's better to discuss these issues with a live person. In case you already have an account, we are able to help you with all sales/billing questions and / or general issues, even with some technical matters that don't need too much time or escalation to a system administrator because it'll be more convenient to open a support ticket for time-consuming problems and have all the communication in one place. We now have phone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours per day as part of the support services for every single semi-dedicated server plan that we supply. Considering that some issues are more difficult and time-consuming, you'll have to open a support ticket in case you come across such a problem, still for all of the billing, general or minor technical issues you can always phone us and we'll help you quickly in order to save you the time you will have to spend on creating a support ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our state-of-the-art cloud platform or you're able to receive any other general info about our semi-dedicated solutions. We now have local phone numbers in the USA, the United Kingdom and Australia plus a worldwide number, which means that you can call the one that is nearer to where you are.