Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is taught to easily address all our Linux cloud website hosting clients’ problems and advice demands. Via our ticketing system, you’ll be able to send your issue and a support staff fellow member will likely return to you in less than max 1 hour. Realistically, practice has demonstrated that the average reaction time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a group of skilled experts which are able to answer your request straight away. It is easy to get in touch with the tech support crew by starting a help support ticket from your Control Panel or by sending us an email. On business days, you may as well contact us on the phone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a huge knowledge base into the Control Panel allowing you to obtain very helpful step–by–step details any time. Each section of the Control Panel possesses its own contextual guide area offering a list of how–to posts. We have also prepared video clips to give you a much better idea of how to execute any presented procedure.