Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find almost all the answers to your questions in the user–friendly Help Center integrated into our Control Panel. It boasts an ever–enlarging repository with frequently asked questions and comprehensive educational articles written by our proficient tech support staff.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a collection of educational video tutorials that visually show how you can tackle a typical issue connected to your Linux cloud website hosting account. You’ll find the training videos in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a sixty–minute ticket response time guarantee. A group of expert customer service technicians will be online for you to reply to all the questions that you might have. During off–peak periods, a reply will be supplied within just twenty minutes.