1 hour ticket response
Our team of techs is devoted to giving quick answers to each of your questions. We will review your customer support ticket the instant it has been delivered and will get back to you with a solution to the problem within less than sixty minutes after the trouble ticket submission. In fact, our average tech support ticket response time is twenty minutes.
A Top–Notch Support Service
Our customer support staff members possess significant experience in the Linux cloud website hosting niche and are experienced enough to supply a prompt answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the trouble ticket will be sent to a programmer or system administrator for further investigation.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how you can use a particular service, we have incorporated a truly user–friendly Help section in your Control Panel. You can browse through an enormous selection of web hosting account administration articles and website management articles, take a peek at our F.A.Q. section or check our step–by–step video tutorials.
