Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our group of service technicians will try their best to answer to your service needs within approximately 1 hour. If, however, the problem you have come across requires assistance from the Administrators’ =Team,= we will address the ticket to the administrator in charge and will submit a comment to notify you.

  • Top quality support service

  • Expert Tech Support Service

  • We give you 24 hours a day customer help and support through a lightning fast ticketing platform incorporated into your Control Panel. You’ll be able to email us anytime about any of the apps that come pre–configured on the virtual server, such as the desired Linux OS, the server administration panel and our in–house created Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Control Panel that is provided absolutely free in your virtual server, you can discover an informational Help zone, that includes all that you should know about administering your web sites and software. We have introduced a wide array of how to articles and video guides that present the primary site maintenance responsibilities in an easy–to–understand form.